- Lifetime License – One-Time Payment
- Original/Genuine Licenses
- Multilingual – All languages supported
- Compatible with Office 2021
shopsoftkeys.com uses e-mail as a way of delivering items.
During working hours (including weekends), the codes you purchased will be e-mailed to your registered e-mail address within 30 minutes.
Return & Refund Policy
Please read this policy carefully. Your satisfaction as a customer is very important to us.
We issue refunds on our products on following terms :
1.Full refund within 30 Days, if the customer received a unusable license - but first must contact our support, to determine that license is not working due to the license itself and not by some other means (faulty installation, wrong product installed, malware or virus corruption of system files etc..)
2. Full refund within 30 Days, if the customer did not receive a license at all, via Email.
3.The keys MUST be used within 30 days of the purchase, or the warranty is voided.
4.NO REFUND if the customer received a working license
To receive a refund, the buyer has to contact us via e-mail: info@shopsoftkeys.com.
shopsoftkeys.com reserves the right to check the product key for Activation details within seven calendar days. If the test reveals that the product key has already been activated, after the purchase, shopsoftkeys.com has the right to refuse refund, since the purchased service has been provided as agreed.
If you have any questions about our Returns and Refunds Policy, please contact us at info@shopsoftkeys.com
Is your software legitimate?
All our software products are 100% legitimate and authentic. They are all covered by our company's hassle-free money-back guarantee.
How are you able to sell the software for so cheap?
We work directly with our supplier to purchase large volumes to get the lowest rate possible. Because we save on costs, we want to ensure our valued customers save too.
Do you supply software products in volume or bulk orders?
Where in the world can your products be activated, is there any regional restrictions?
No, there are no regional restrictions, it can be used and activated anywhere in the world.
Is your software genuine from Microsoft?
Yes, our software is genuine from Microsoft.
Can your software be used on my local language?
Yes it can, our products are supported by multi-language installations files, you just need to download setup for your language.
How Will I receive download link and product key if I order a product?
We will send you download link and product key to your Email box, after your payment is confirmed.
I placed an order, but I have not received download link and product key. What should I do?
Usually, we will deliver download link and product key to your Email box within 5-10 Min after we receive your order, so please check if you left a correct Email address first. And, please check Spam/Junk folder if you didn't receive items in time. Rarely we will delay delivery, because sometimes the product is out of stock, and we need several hours to get it in stock from Microsoft. You can contact us via email (info@shopsoftkeys.com) or by live chat to ask for your order status.
Can I make payment via Credit Card?
Yes you can, we accept payment via all major credit card providers
Can I make payment via PayPal?
Yes, if you don't want to use Credit Card, or your payment via Credit Card failed, you can use our PayPal express checkout to make your order.
What should I do? If the product key you sent to me can't activate the software?
1. Please make sure the software on your PC is downloaded from us.
2. Please make sure you have installed correct version of software you have purchased (check for versions, example: Windows can be installed as N, Pro, Home, Enterprise, before you buy check the version of software, and then purchase same version you have)
3. Please first remove any older versions of software (Office packages) when you want to install software you purchased from us
4. If the steps above you have done, and the product key can't work still, please cut a screenshot of the error message and your system page screen, and sent it to us by Email, or live chat and we will check the issue and help you solve it as fast we can
What to do, if the download link you sent expired?
The official standard download link of our software is permanently valid, if it has expired when you use it, please contact us for a new link, and we will also send you a download link on our server
How many machines is one license key for?
Usually One license for One PC, unless stated otherwise in the product description
I have downloaded and purchased software from you, on how many machines can i install with this download. example i have three machines.
You just need to download one time and copy the setup so that you can use it on different computers. but one license key can activate one installation.in your mentioned case, for you to activate 3 installations on three machines, you need to purchase three licenses
Is your software compatible with 32Bit and 64Bit versions?
Yes it is, you can install and activate either 32bit or 64Bit versions of software.
Are all of your products a digital version? If I want hard copy. What should I do?
All the product we offer are digital versions only, we do not ship anything physically, and we do not sell Boxed versions of software
After I make the order, how long do i have to wait to receive the link and the license key?
We ship our orders within 5-10 minutes, if you have not received it by that time please contact us via email or live chat, and we will help you with your order
I'm looking for my Product Key from a recent purchase.
All the licenses and download links are sent to the email used on the purchase, all you have to do is go back to the date you purchased it on your email, and find it there.
I have a question about how to use my Microsoft Product, I have gotten a little trouble in installing a Microsoft Product.
If you have questions or some challenges with installing your Microsoft Product, we suggest you mail us or use our live chat each day from 09.00 to 22.00h CEST
I have not yet received my email confirmation /invoice after purchasing my Microsoft product.
Please be sure you have looked in your inbox and your junk mail folder as a first step for the email confirmation for the account you used. invoice can be found via link on the confirmation email